"From the timeliness of response from design to construction, to the quality of product and follow-up service, AQUA is unsurpassed. Dan Bridges and his team should be highly commended for their efforts. I’ve put in a number of pools in the past 35 years, but no one has come close to what AQUA has done. I couldn’t be more pleased."
- William Bryan, Trappe
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"I just wanted to share with you how pleased we are with the pool renovation your company has been doing over the past several weeks.... In addition, I wish to add that I have enjoyed the courteous and professional manner in which your employees have conducted themselves... You should be proud of how they conduct themselves and hope that they continue in your service."
- Jeanne Saulsbury, Ridgely
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"Just wanted to let you know how pleased Charlie and I are with our new spa! Alex was really helpful and gave us a great deal. The delivery and buying process from start to finish was really smooth. It was nice to shop locally and not feel like I needed to shop the entire states of MD & DE before committing to buying the spa. Thanks!"
- Pam & Charlie Andrews, Easton
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"I don’t know how I lived without a hot tub. I should have bought one years ago. They are so easy to take care of"
- Sharon Gilroy, Easton
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"Just a quick note to let you know how pleased I am with your crews and the build so far.... Chis works hard from the moment his boots hit the ground to the last shovel of dirt/ stone thrown for the day. During first meeting with him he said " I will build the pool as though it were mine" ...The support form the inside staff has been wonderful... Again thanks for letting Chris lead the build on my pool... I could not feel more comfortable with the team effort Aqua has shown... "
- Charles Billingslea, Easton
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"Words cannot express my gratitude to you and your employees for making my 50 year old dream come true. Everyone was exceptionally kind, understanding, and professional. I was amazed at how smoothly the whole process unfolded. I know that I will continue to require guidance and assistance from your very capable personnel. My chocolate lab, Jessie, just loved everyone and no one seemed to mind her eager greetings. Thank you so very much for a job so well done!"
- Carol Coulbourn, Cambridge
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"Fantastic service as always....the crew at Aqua make pool ownership a pleasure."
- Duncan Covington, Sudlersville
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"…I received a phone call on the day that hurricane Isabelle was due to blow into town. It was from Leroy who works in the service department at The AQUA Company in Easton. He called to recommend that we leave the pool cover open, as the cover pump would probably not keep up with the expected down pour. He said that cleaning up the pool after the storm would be much easier than repairing the pool cover. My point, this is two years after the sale, the day of the hurricane, and Leroy from The AQUA Company took the extra time and effort to give us a call with a recommendation about the pool that they had installed. That really says it all to me, they care about what they do. My feeling is it would be a cold day before I heard from Anthony Sylvan or the rest of the ‘mass merchant’ type pool installers. End to a long story, yes I’d recommend The AQUA Company."
- Duncan Covington, Sudlersville
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"Thanks for sending your AQUA service man out to fix our hot tub so promptly. Anthony was fantastic! If Anthony is an example of your staff, you have a great group!"
- Howard Snyder, Bozman
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"Your serviceman was very professional and did an excellent job!"
- Sue O'Brien, Federalsburg
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"... I want to make you aware of the success your employees have had keeping my pool running and my wife smiling over several years, subsequent to the construction of our pool. I am sure that this is not news to you... My family and I look forward to another fun summer enjoying our pool."
- Dr. Joe, Tilghman Island
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"Just a quick note to tell you how pleased we are with the service provided during the recent repairs to our outdoor spa heater and our indoor Solana hot tub. Your company service man, Anthony, and his assistant were efficient, knowledgeable, courteous, clean and neat in performing our required service. We have owned Real Estate and Insurance firms and franchised new car dealerships previous to acquiring the ferry and know how important excellent customer service is and how hard it is to accomplish providing service to today’s customers. You and your staff are to be commended. Please pass along our thanks and compliments to your entire staff. This type of pleasant service is the reason we also do our water testing and buying of chemicals with your retail staff. It is always nice to stop in and visit them! Keep up the good work, we appreciate your efforts!"
- Captains Tom & Judy Bixler, Oxford
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"We love it! We’ve had the spa for 4 years and use it a lot!"
- Richard Dolson, Royal Oak
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"First rate from start to finish"
- Mike Koval, Salisbury
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"The spa puts a smile on my face every time I get in"
- Don Coale, East New Market
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" Best company to deal with Hands down...employees rock..service excellent!!!! Recommend to everyone!!! I love my Hot springs spa....!!! :)
via Facebook"
- Betsy Dyott Roe, Oxford
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"Once again our thanks for all you did for us after the devastation of Isabelle. As absentee owners, it is wonderful to know that people like you are looking out for us during times of stress. We appreciate the pride you take in your work."
- Mr. and Mrs. William McDaniels, Easton
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"First, we'd like to thank you for making a personal visit to our home to discuss our pool remedy concerns. We enjoyed meeting you and being able to talk over the various possibilities.
We'd also like to use this opportunity to thank Chris and Mark from your construction/renovation crew. Yesterday morning they arrived promptly, introduced themselves, and immediately set to work. They continued non-stop throughout the day. They were extremely professional, courteous, dealing with our many questions without interrupting their activities. At the end of the day, they cleaned up the work area and left everything as they found it - although we now have a sparkling pool, repaired tiles, and a light that works for the first time in five years!
Dan, your team is first rate and we want them to know how much we appreciate all their hard work. Please convey our sincere thanks to them. Best wishes for continued success."
- JoAnn & Lloyd Devigne, Easton
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"After a long day of gardening, the spa is nice to get into and relax. It’s wonderful on my back."
- Ann Pilert, Bozman
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"We are very pleased with the quality of the spa and extremely pleased with the manner and service that Danny has shown us. Being an owner of a service oriented business, I can truly appreciate the importance of employees that are dedicated to their company’s objectives. I can not say enough about how impressed both my wife and I were with Danny. I thought you might appreciate one customer’s impression."
- Duane Hilghman, Federalsburg
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"In the 18 years we’ve been married, the spa is the best money we’ve ever invested. We are in it every night."
- Dewey Reed, Trappe
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"Thank you! The men you sent to do the job were very courteous and did a great job!"
- Donald & Amy Dulin, Trappe
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"Celeste was awesome. Patient, helpful, easy to work with at all times and through all challenges of designing, pricing, permitting, and building a pool."
- Bruce Machanic, Easton
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"When it became obvious that the pool at my new house needed to be replaced I naturally turned to AQUA since we've had a long and very satisfactory relationship. AQUA handled a complicated project, removing the old pool and deck in a restricted space and putting in a new pool on time and budget. You should be proud of all your people."
- Gerald Cassidy, Easton
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"Thanks for the prompt service! You guys are lifesavers. We love our spa!"
- Eric & Debra, Easton
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"Thanks for another great year with the best company on the shore!"
- Holly & Wheeler Baker, Chester
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"The hot tub is the best investment I’ve ever made! I use the spa every night. It really helps with my arthritis."
- Lewis Spurry, St. Michaels
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"I want to express our sincere appreciation for the outstanding job AQUA has done for us."
- Don Andrew, Cambridge
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"Thanks so very, very much for your great work in fixing my pool! I really appreciate everyone's professional advice, expertise, and courtesy through the whole process- many, many thanks again and best regards."
- Rawle Mannix, Chester
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"We love our spa! It’s awesome, and a wonderful investment."
- Lynn Harris, Trappe
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"I have to tell you how much we enjoyed pool school! It was well run, informative and well organized. The Bioguard Rep must be one of the best in the field! We have never been to pool school before, so I have no gauge but he was great. The employees, as always, were there to serve their customers. Zak answered loads of questions we had.
More people should take advantage of this free information. It certainly reinforced for us many things you forget are really that important, such as the ph level. We have had a pool for over 20 years and this pool school was the best decision we will make to keep our pool in ship shape this season.
"
- The Bakers, Chester
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"We love the spa! It’s like we have our own little vacation right in our backyard!"
- Deborah Hathaway, Easton
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"AQUA recently completed a renovation project to my pool. The work was completed on time and I am satisfied with the outcome. The pool is working well. The purpose of this letter is to pass on to you my appreciation of the work of Mr. Mark Kozak and Mr. Chris Dulin. Mark and Chris completed the renovation under my mostly continuous (perhaps overly so) presence and were thoroughly professional throughout. Even in the heat of the Easton summer they were unfailingly pleasant and very diligent. From my perspective, they cared for the quality of their work and that is a good thing for a client to see. Please pass on Mark and Chris my thanks for their excellent work."
- Rick Brandes, Easton
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"I am writing to express my extreme satisfaction with the service provided by AQUA pools."
- Ed Kavanaugh, Royal Oak
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"A Superb Job!!!"
- Joyce & Don Young, St. Michaels
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